Shipping Policy
Local Delivery Only
We currently offer delivery within the Hills District and surrounding local areas only. We deliver to the following postcodes:
2145, 2146, 2147, 2148, 2150, 2153, 2154, 2155, 2761, 2762, 2763, 2765, 2766, 2767, 2768, 2769
If your postcode is not listed above, unfortunately we are unable to deliver to your address at this time.
Delivery Timeframes
- Same Day Delivery: Available for orders placed before 3:00 PM. Your order will arrive the same day.
- Next Day Delivery: Orders placed after 3:00 PM will be delivered the following day.
Delivery Instructions
If you are not home at the time of delivery, please provide specific instructions at checkout. For example:
- Leave at the front door
- Leave at the side gate
- Leave with a neighbour
- Leave in a safe, sheltered spot out of sight
If no instructions are provided and no one is home, our driver will use their discretion to leave the order in a safe location. A photo of the drop-off point will be taken as proof of delivery.
Delivery Fee
We offer free delivery on all orders within our local delivery zone.
Order Tracking
Once your order has been dispatched, you will receive a confirmation notification. If you have any questions about your delivery, please don't hesitate to contact us.
Discreet Packaging
All orders are delivered in plain, discreet packaging.